Deliver outstanding customer service: gain and retain customers and stay ahead of the competition

Book Cover
Average Rating
Publisher:
How To Books
Pub. Date:
2002
Edition:
2nd ed
Language:
English
Description
Description Not Provided
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Grouping Information

Grouped Work IDfb022060-8320-b5d2-f428-f2afb26c9896
Grouping Titledeliver outstanding customer service gain and retain customers and stay ahead of the competition
Grouping Authorsusan antoinette nash
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2024-03-16 07:42:05AM
Last Indexed2024-05-01 22:37:14PM

Solr Fields

accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Nash, Derek
Nash, Susan Antoinette, 1945-
author
Nash, Susan Antoinette, 1945-
author2-role
Nash, Derek
Nash, Susan Antoinette,1945-Exceeding customer expectations
author_display
Nash, Susan Antoinette
available_at_gcld
GRC Hot Sulphur Springs
detailed_location_gcld
GRC HSS Non-Fiction
display_description
format_category_gcld
Books
format_gcld
Book
id
fb022060-8320-b5d2-f428-f2afb26c9896
isbn
9781857037838
itype_gcld
Adult non-fiction
last_indexed
2024-05-02T04:37:14.861Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_gcld
658.8 NAS
owning_library_gcld
Grand County Library Dist
owning_location_gcld
GRC Hot Sulphur Springs
primary_isbn
9781857037838
publishDate
2002
publisher
How To Books
recordtype
grouped_work
subject_facet
Customer relations -- Management
Customer services
title_display
Deliver outstanding customer service : gain and retain customers and stay ahead of the competition
title_full
Deliver outstanding customer service : gain and retain customers and stay ahead of the competition / Susan Nash and Derek Nash
title_short
Deliver outstanding customer service
title_sub
gain and retain customers and stay ahead of the competition
topic_facet
Customer relations
Customer services
Management

Solr Details Tables

item_details

Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent URLDetailed StatusLast CheckinLocation
ils:.b26116340.i46121894GRC HSS Non-Fiction658.8 NAS1falsefalseOn ShelfSep 21, 2009grhan

record_details

Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
ils:.b26116340BookBooks2nd edEnglishHow To Books2002xii, 226 pages ; 24 cm

scoping_details_gcld

Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b26116340.i46121894On ShelfOn Shelffalsetruetruefalsefalsetrue128, 129, 193, 130, 262, 126, 127