Deliver outstanding customer service: gain and retain customers and stay ahead of the competition
(Book)
Author:
Published:
Oxford : How To Books, 2002.
Format:
Book
Edition:
2nd ed.
ISBN:
1857037839
Status:
GRC HSS Non-Fiction
658.8 NAS
Description
Description not provided
Copies
Location
Call Number
Status
Last Check-In
GRC HSS Non-Fiction
658.8 NAS
On Shelf
Sep 21, 2009
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More Details
Physical Desc:
xii, 226 pages ; 24 cm
Language:
English
Notes
General Note
Previous ed.: published as Exceeding customer expectations. Oxford : Pathways, 2000.
Bibliography
Includes bibliographical references and index.
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Citations
APA Citation (style guide)
Nash, S. A., & Nash, D. (2002). Deliver outstanding customer service: gain and retain customers and stay ahead of the competition. 2nd ed. Oxford, How To Books.
Chicago / Turabian - Author Date Citation (style guide)Nash, Susan Antoinette, 1945- and Derek. Nash. 2002. Deliver Outstanding Customer Service: Gain and Retain Customers and Stay Ahead of the Competition. Oxford, How To Books.
Chicago / Turabian - Humanities Citation (style guide)Nash, Susan Antoinette, 1945- and Derek. Nash, Deliver Outstanding Customer Service: Gain and Retain Customers and Stay Ahead of the Competition. Oxford, How To Books, 2002.
MLA Citation (style guide)Nash, Susan Antoinette and Derek Nash. Deliver Outstanding Customer Service: Gain and Retain Customers and Stay Ahead of the Competition. 2nd ed. Oxford, How To Books, 2002.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
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Record Information
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| Last File Modification Time | Mar 16, 2024 07:42:23 AM |
| Last Grouped Work Modification Time | Mar 16, 2024 07:42:05 AM |
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